Your privacy is our priority. This document clearly explains how Sandibet collects, uses, stores, and protects the personal data of every Malaysian player using our platform.
Six data protection principles we practice every day to ensure your personal information remains secure at all times.
Sandibet only collects information that is strictly necessary to manage your account and process your transactions. We do not collect irrelevant or excessive data that could compromise your privacy.
All personal and financial data is stored with 256-bit SSL encryption — the same level of security used by leading Malaysian banking institutions to protect their customers' sensitive information.
Sandibet has never and will never sell, rent, or disclose your personal data to any third party for marketing or commercial purposes without your prior explicit consent.
Access to player personal data is limited to authorized Sandibet staff only, on a need-to-know basis. All access is logged and monitored for security audit purposes.
You have the right to request, review, amend, or delete your personal data stored in Sandibet's systems at any time by contacting our support team directly.
Sandibet uses cookies solely for technical purposes and to improve the user experience. We do not use third-party cookies to track your activity outside of the sandibet platform.
By using Sandibet, you fully agree to this Privacy Policy.
Sandibet values the privacy of every user on our platform at sandibet.net. This Privacy Policy has been drafted to give you complete transparency on how your personal data is managed from start to finish.
As a responsible online gaming platform, we understand that the trust of Malaysian players is our most valuable asset. That is why every data management decision is made with your interests and security as the top priority.
This Policy applies to all users of the Sandibet platform, including website visitors, registered members, and any individuals who interact with our services through any channel. Please read this document carefully and contact us if any part is unclear.
This Privacy Policy should be read together with Terms and Conditions sandibet, which forms the complete agreement between you and our platform.
Sandibet collects your personal data through several means — directly from you during registration and platform use, and automatically through standard tracking technologies.
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, IC number | KYC verification & account security |
| Contact | Email, phone number | Communication & account verification |
| Finance | Bank and e-wallet information | Deposit & withdrawal processing |
| Technical | IP address and device type | Security & fraud prevention |
| Usage | Game records, transaction history | Service improvement |
Personal data collected by Sandibet is used solely for legitimate purposes necessary to operate the platform properly. The following are the primary purposes for which your data is used:
sandibet does not use your personal data to make automated decisions that have a material impact on you without appropriate human oversight.
Sandibet does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, there are limited situations where data sharing may occur:
Sandibet works with carefully selected third-party service providers to help operate the platform, including payment processors, identity verification providers, and cloud infrastructure services. All providers are bound by strict confidentiality agreements and may only use your data for the specified purposes.
Sandibet may be required to disclose certain information when mandated by law, court order, or a valid request from the relevant authorities in Malaysia. In such situations, we will only disclose the minimum information necessary.
In the event of a merger, acquisition, or transfer of sandibet assets, user data may be transferred to the new entity, provided that entity is bound by equivalent or stricter data protection obligations.
In all cases of data sharing, Sandibet ensures that appropriate data protections are in place before any information is shared. You will be notified if there are significant changes to how your data is shared.
Sandibet continuously invests in security infrastructure to ensure your personal data is protected at all times. The security measures we have in place include:
While sandibet takes all reasonable precautions, no system can be guaranteed 100% secure. You also play an important role in keeping your account safe by using a strong password and not sharing it with anyone.
Sandibet uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are as follows:
These cookies are required for core platform functions such as login authentication, session management, and security. Without them, the platform will not function properly and they cannot be disabled.
These cookies remember your preferences such as language, region, and display settings to provide a more personalised experience. Data collected is limited to platform preferences only.
Sandibet uses aggregated and anonymised analytics data to understand how players use our platform. This information helps us improve the platform's design and features over time.
You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the Sandibet platform.
As a sandibet user, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights without unnecessary obstacles:
Request a copy of the personal data we hold about you
Correct inaccurate or incomplete data
Request data deletion under certain circumstances
Object to data processing for specific purposes
Receive your data in a machine-readable format
Restrict the processing of your data in certain situations
To exercise any of the above rights, contact the sandibet support team via live chat or email. We will process your request within 14 business days. For complex requests, this period may be extended to 30 days, with notification provided to you.
Sandibet retains your personal data for as long as your account is active and for the required period following account closure to fulfil legal obligations, resolve disputes, and enforce our agreements.
When the retention period expires, data is securely deleted using methods that ensure it cannot be recovered.
The Sandibet platform may contain references or links to third-party services such as payment providers. Please note that Sandibet's Privacy Policy applies to our platform only.
When you use third-party services such as FPX, DuitNow, Touch 'n Go eWallet, or GrabPay to complete transactions, you will be subject to the privacy policies of those providers. Sandibet is not responsible for the privacy practices of any third party.
We encourage you to read the privacy policy of each third-party service you use alongside the Sandibet platform to fully understand how your data is managed.
Sandibet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform improvements. The "Last Updated" date at the top of this document will always be updated whenever changes are made.
For material and significant changes, sandibet will notify all registered members via in-platform notification or email at least 14 days before the changes take effect. Continued use of the platform after the effective date will be considered acceptance of the updated terms.
We encourage you to review this page periodically to stay informed on how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact us:
The Sandibet Data Protection Officer team is ready to assist you. All privacy enquiries will be handled with full confidentiality and responded to within the stipulated timeframe.
With bank-grade encryption, a transparent privacy policy, and an uncompromising commitment to data security, you can play with peace of mind at Sandibet. Register today and experience the difference.